Observations from the trenches on product strategy, AI in production, and systems that earn trust.
Why I integrated ActivityPub into ryanw.eu, adopted a POSSE publishing model, and treat the Fediverse as distribution infrastructure rather than rented audience.
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A Dublin product leader's analysis of Bentley Systems: connected data, internal platforms, and trustworthy AI inside one of Ireland's most strategic software challenges.
LinkedIn is a database. A personal site is a product decision. What maintaining one taught me about editorial judgment.
Domain-Driven Design, ubiquitous language, and bounded contexts matter because product teams ship the wrong workflow when legal, product, and engineering mean different things by the same word.
A Zendesk case study in customer feedback prioritization: how a simple weighted scorecard separated signal from noise, surfaced hidden issues, and changed the roadmap.
A production-readiness release gate for AI features: representative evals, structured outputs, tool safety, observability, rollback, and the evidence I expect before GA.
High engagement in a product employees have to use doesn't mean good UX. It means no alternative. Here's how to pick HEART categories that matter.
RICE still works as a shared prioritisation language. On internal platforms, the failure starts when teams treat raw reach math as the answer instead of adding a domain-risk pass and documenting the rationale.
