The Loudest Request Is Rarely the Most Important
Product teams drown in feedback: tickets, sales calls, NPS, stakeholder opinions. Without a scoring system, the loudest voice wins. Here's what replaces gut feeling.
Field notes tagged "feedback-loops" — observations from the trenches.
Product teams drown in feedback: tickets, sales calls, NPS, stakeholder opinions. Without a scoring system, the loudest voice wins. Here's what replaces gut feeling.